Today, Southwest Airlines announced that they plan to help travelers by being more flexible due to the ongoing pandemic. They plan to get rid of expiration dates for flight credits.
According to KTLA 5, the new policy will automatically apply to flight credits issued after Thursday, July 28th and those with existing credits won't need to worry either. Customers might see in their accounts that the credits expire on Dec. 31, 2040 but that's just a placeholder because their systems cannot be upgraded.
“Beginning today, July 28, 2022, Southwest Customers will begin seeing a placeholder expiration date of December 31, 2040, on valid flight credits ahead of additional work later this year that will update technology systems to altogether remove expiration dates on flight credits.